TOWING OPERATIONS, CONNECTED

The call.
The crew.
The closeout.

Keep dispatch, drivers, the impound lot, and the office working from the same records. TowWinch brings the next step into view.

Sign in with demo / demo123. Fictional data. Resets every 10 minutes.

A LOOK INSIDE TOWWINCH DISPATCH WORKSPACE
DashboardDispatchingImpoundsAccounts
RIVERBEND TOWING · SAMPLE WORKSPACE

Dispatch & jobs

+ New Call
DispatchSearchDriver Messaging
03Waiting
08Active
24Completed
CALL #PT-DEMO-1084En route

Roadside assistance

2019 Ford Escape · Blue

I-65 South, Exit 91Pickup location
Rafael Cruz · Unit 04View call ↗
Private property towDispatched

2016 Honda Civic · Silver · Unit 12

✓
One handoff, fewer loose ends.Completed tow → impound inventory
BUILT AROUND YOUR DAYLocal towingRoadside assistancePolice callsPrivate property towingImpound management

THE WORK, IN ONE WORKSPACE

From dispatch desk
to impound lot.

Give each part of your operation a clear place to work—and keep the details connected as the job moves forward.

01 / DISPATCH
↗

See the next move.

Track current calls, queues, assignments, status changes, incoming requests, and your map from the dispatch workspace.

  • New Call, Search, Request Log & Surveys
  • View first; click Edit to make changes
  • Floating call windows and collapsed detail sections
Explore dispatch →
02 / COMMUNICATION
◫

Keep the conversation with the work.

Message a driver or teammate, bring several people into a group, or keep a conversation attached to a call.

  • Floating chat on main navigation pages
  • Unread badges, sound toggle & flashing alerts
  • Active and completed call conversations
Try sample chat →
03 / IMPOUNDS
▣

Know what is in the yard.

Transfer a completed tow into impounds, track holds and balances, and follow each vehicle through the lot workflow.

  • Inventory, Tasks & Auctions
  • Floating New Impound and report generator
  • Storage lots managed in Settings
Explore the lot →
04 / THE OFFICE
▤

Bring the records together.

Manage customer accounts, invoices, receivables, recorded payments, expenses, and company reports.

  • Searchable accounts and invoice history
  • Dispatch, financial, truck & survey reports
  • CSV exports and printable records
Explore reports →

A CLEAR PATH THROUGH THE JOB

One call. A connected workflow.

01

Take the call

Capture the customer, vehicle, pickup, destination, and service instructions.

02

Coordinate the crew

Assign the work, follow status, and keep dispatch and the driver in the conversation.

03

Manage the handoff

Complete the tow and transfer the vehicle to impounds when it needs a place in the lot.

04

Close the loop

Keep billing, follow-ups, inventory, and reports connected to the work.

Walk through it in the demo ↗

TAKE A LOOK BEFORE YOU SIGN UP

Click around.
Make it your own.

The interactive demo uses fictional sample calls, drivers, accounts, and impounds. Open a call, edit its details, check in a vehicle, create a group chat, and run a sample report.

Open interactive demo ↗
✓Shared demo loginUsername: demo · Password: demo123
✓Changes stay in the demoNo messages, invoices, or dispatches go to a real customer.
✓Resets every 10 minutesChanges are cleared and sample records restored automatically.

ROOM TO GROW

Clear plans for your operation.

Monthly USD pricing. Keep your records when you reach a limit. Paid driver plans include call alerts, GPS, chat, photos and signatures.

Free · 90-day trial

$0

25 new calls/month · 1 office user

Web dispatch, customer and vehicle records, basic invoices and printable receipts. No mobile app access. One trial per customer. A paid plan is required after 90 days; Free workspaces and uploads are removed 90 days later unless upgraded. Returning customers must purchase a paid plan.

Start 90-day trial →

Starter

$59/month

250 new calls/month · 2 office users · 3 mobile drivers · 1 lot location

Driver mobile, GPS, chat, photos, signatures, basic impounds, truck expenses and inspections.

Choose Starter →

Pro

$149/month

1,000 new calls/month · 5 office users · 10 mobile drivers · 2 lot locations

Starter plus digital/email dispatch, customer tracking, advanced pricing and reports, impound notices and maintenance.

Choose Pro →

Fleet

Custom quote

Custom calls, office users, drivers and locations

Pro plus external integrations, advanced permissions, multiple locations and onboarding.

Contact us →

Android is currently a preview release. Native camera VIN scanning remains in development. Paid checkout requires billing configuration. SMS, payment processing and paid lookups are separate services. Existing subscribers keep their current pricing.

A FEW THINGS TO KNOW

Questions before
the first call?

Talk to us at [email protected].

What can I do in the demo?

Explore sample dispatch, impounds, accounts, billing, fleet, reports, settings, and chat. Demo changes are saved in a separate shared workspace and reset every 10 minutes. Sample GPS and records are fictional.

Does the demo send real messages or process payments?

No. The workspace contains fictional records. Outbound messages and real payments are disabled. The demo does not access a live company workspace.

Can managers and drivers use different workspaces?

TowWinch provides role-based access for office and field users. Managers configure company access, while drivers work with their assigned calls.

Which integrations are available?

CSV exports and printable reports are available. QuickBooks live sync is not available yet. GPS and User Check-In report categories are also still being built.

How do I get started?

Explore the demo, review the plans at signup, and set up your company, drivers, trucks, accounts, and storage lots. Contact us if you need help getting oriented.

YOUR NEXT CALL STARTS HERE

Bring the work together.